Booking conditions

In order to protect the holiday budget of young families, we offer attractive special conditions for children when staying in their parents' room:

• Children up to 3 pay only €20.00 per day.
• Children from 3 to 8 receive a 50% reduction.
• Children from 9 to 11 receive a 30% reduction.
• Children and teenagers from 12 to 18 receive a 10% reduction.

For a third bed in the room categories Comfort, Superior, and Prestige you will receive a 10% discount.

For a reservation with breakfast, €14.00 per night will be deducted from the price indicated.

For single occupancy of a Comfort or Superior double room, we reserve the right to charge a surcharge of 75% on the room rate.

Here you will find our extensive 4-star inclusive services.

In order for us to definitively confirm your booking and prepare everything for your arrival, we ask you to send us a deposit. In case of cancellation the deposit is non-refundable, so we recommend that you purchase cancellation insurance.

CANCELLATION POLICY:

- A cancellation of your stay up to 1 month prior to arrival is free
- If the cancellation is communicated 30 to 14 days before arrival, we will retain the deposit
- In case of cancellation less than 13 days prior to arrival we charge 80% of the total price, minus the deposit.
- Late arrival, early departure ore no show we charge the total price.

CANCELLATION POLICY COVID19:

During the Covid19 emergency situation, we offer special cancellation policies:
Reservations including deposit can be postponed (due to Corona) for a future stay up to 7 days before arrival, but will not be refunded.
In case of cancellation less than 7 days prior to arrival we charge 80% of the total price, minus the deposit.

Travel restrictions:
In the event of government travel restrictions (lockdown or border closures), the deposit will be refunded at any time prior to arrival.

Early departure when on summer holiday:
When presenting a doctor’s certificate with a PCR test issued by the ‘Covid-19 Test Center Val Gardena’ there will be a no-hassle reimbursement of the rates for the days you will not be able to use for guests who test positive for COVID-19 and their fellow travellers.

We recommend you take out our Covid-19 travel insurance policy Hogast directly from our homepage.